Canvas support for staff

Andrea ChesterUncategorizedLeave a Comment

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Well done everyone for the great job of getting our VE and HE courses up in Canvas.  Please see the information below from Project Rewire about ongoing support. If you subscribe to The Wire you will have already received this information.

Week one of Higher Education Semester 1 is here, and so is Canvas. LMS Champions will be available to provide face-to-face support for teachers at all Melbourne campuses. Semester 1 marks an incredible milestone for RMIT as we make the move to Canvas. Thank you for your efforts in making this change happen, and creating new learning possibilities for our students.

Student pack for teachers

If you would like to give your students an overview of Canvas you can use the Welcome Pack for Students in your classrooms or student communications.

Face-to-face support for staff

LMS Champions will be available to assist staff with Canvas at the following locations. Please make sure you bring your own laptop to these sessions.
26 February – 23 March, Monday – Friday, 9:30 am – 4:00 pm

City Campus – Location 1: Building 94 Level 3, Carlton Library; Location 2: Building 10 Level 4, Pop-up space next to RMIT Connect
Brunswick Campus –Building 514 Level 2, Library
Bundoora Campus – Building 210, Library

Sessional staff support

Canvas Essentials for Sessional Staff are professional development sessions are designed specifically for sessional staff who will be tutoring or grading in a Canvas course that has already been set up. Find out more about these face-to-face training sessions and how to register here

Prefer to learn online? You can complete the online learning for sessional staff here

Technical support

If you need assistance with logging in, or student access, or are having a technical issue then you should contact the RMIT Service and Support Centre.

If you are having trouble trying to figure out how to use Canvas then Canvas Support is what you’re looking for.

We suggest your first stop is to search your query on the Canvas Communities frequently asked questions page.

If you are still having trouble, there are two Canvas Support Hotlines, operating 24/7. One is for staff and another is for students.
Staff call: +61 1800 861 359
Students call: +61 1800 910 175

Canvas Support Chat can also be accessed from the Help button located in the Canvas global navigation on the left-hand side of Canvas.

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